Virtual Office FAQ
Here you will find the top questions asked by our clients about our London virtual office services.
Do you have a space that I can use to meet with clients, colleagues or business contacts?
+Yes we offer three beautifully appointed meeting rooms here at the Virtual Office location, available to hire by the hour, half day or full day.
How can I pay?
+Place your order via the website – you will be redirected to a secure payment page, where you can select your preferred payment method from Stripe, ApplePay and GooglePay (Visa, Mastercard and American Express)
How do you redirect and handle my inbound calls or post?
+Postal forwarding services
You are given a few options to suit your business demands, which you can change between at your convenience at any time.
A. VO Collect – We notify you when you receive new post and you can collect and your convenience.
B. VO Scan – We scan and email your post
C. VO Post – We forward on all your post to your private address
D. VO Scan & Post – We scan and email your post & we forward on all your post to your private address
Phone answering / forwarding service
Our Telephone service will allow you to free up some time and have all your calls taken care of by one of our virtual receptionists. Any calls to your number can be redirected to a receptionist who will answer calls in your company name. This provides a better service, convincing customers to leave details and a message. The receptionist then sends you their message and contact details via email.
How much does it cost?
+We can supply you a Virtual Office (VO Collect) from as little as £20 per month including VAT or £220 per year including VAT.
However our most popular Virtual Office is our (VO Scan) which costs £25 per month including VAT or £275 per year including VAT.
This includes; Registered Office, Business Address and Director’s Service Address x 2, all mail is forwarded by email.
How would we set up and what do we need to supply?
+Setting up your virtual office is simple and you can place your order directly on our website, once your order has been placed you will receive and email requesting all of the information required to activate your service along with our KYC guidelines.
You will be required to supply photo identification (Valid Passport) and proof of addresses (Utility Bill, Bank Statement or Council Tax Bill dated within the last 3 months).
Once we have completed the required checks, we will notify you that your account is set up and activated.
You are then set to start using your new Virtual Office services.
Is there a setup fee?
+No, we do not charge any setup fees for our services.
What is a Virtual Office?
+A virtual office is a service that supplies your business with an address, giving you a presence in a location where you are not actually present. You have the amenities of an office, including a virtual receptionist for telephone answering services, postal forwarding services, plus access to meeting rooms located at the virtual address.
Consequently, the expense of a London office is essentially reduced on average by 90%, using it on a pay-as-you-go basis.
What is the difference between the address services you offer?
+VO COLLECT (Cost £20 inc VAT per Month or £220 inc VAT per Year)
Features:-
Registered Office address
A Registered Office is a legal requirement for all companies registered at Companies House. This is where all official and statutory letters are delivered to in relation to Companies House and HMRC.
It is the official address of your company and is publicly available for all to see. This address can be different to your usual trading address. All companies are legally required to display the registered office address on business correspondence such as letters and their website. We can provide you with a prestigious London company address situated on Piccadilly in the heart of London’s Mayfair.
(This service can only be used by companies that are incorporated in England & Wales or are in the process of planning to incorporate a company in this jurisdiction.)
Director’s Service Address
The Director’s Service address is for anyone who wants to keep their residential address private and off the public register at Companies House, by using our professional and prestigious London registered office address. All letters can be sent to this registered London address and then forwarded onto you at an additional cost.
Business Address
Place your business in the best possible location with a credible address and mail handling service.
For entrepreneurs working from home or a small office, businesses based overseas and SMEs, using our London company address for your business will provide you with a more professional image and also allow for letters and parcels to be sent to your business name at this address and forwarded (at additional cost) or collected by you from us. We also offer a scan to email facility with reasonable usage policies.
Mail Handling Service
Collection from our address, we notify you by email when you receive new post.
VO SCAN (Cost £25 inc VAT per Month or £275 inc VAT per Year )
Features:-
Everything in VO Collect
Mail Handling Service
We scan and email your post
VO POST (Cost £30 inc VAT per Month or £330 inc VAT per Year )
Features:-
Everything in VO Collect
Mail Handling Service
We forward on all your post to your private address.
VO SCAN & POST (Cost £45 inc VAT per Month or £495 inc VAT per Year )
Features:-
Everything in VO Collect
Mail Handling Service
We scan and email your post & we forward on all your post to your private address.
Where is the Virtual Office address located?
+The virtual office is located at our prestigious address on Albemarle Street, in the heart of London’s Mayfair. Address: 45 Albermarle Street, 3rd Floor, Mayfair, London W1S 4JL
Who typically uses a Virtual Office?
+A virtual office can be used by anyone. Some companies, when just starting up, cannot afford costly office space that is often underused. Virtual offices are also effective when expanding, since a business presence can be made before deciding if a physical presence is necessary. They are often useful as a branch office, or as a meeting place.
So who actually uses a virtual office? Entrepreneurs, freelancers, overseas companies wanting a presence in London, small UK run businesses, to name a few.
But with a virtual office saving so much on the cost of overheads, capital and expenses – we supply a vast range of businesses with our professional services, across a wide range of industries and sectors.
London Meeting Rooms FAQ
Here you will find the top questions asked by our clients about our London meeting rooms.
How do we find you?
+45 Albemarle Street is conveniently positioned in the heart of London’s Mayfair district. It can be found just a stone’s throw away from some iconic landmarks. We are next door to Alexander Wang and opposite the Marlborough Gallery.
Where are the closest transport links?
+Excellent access to transport links, just a 3 minute walk from Green Park underground station, a 5 minute walk from Piccadilly Circus underground station, and a 17 minute walk from London Charing Cross main line station.
How many rooms do you have?
+We have three beautifully appointed rooms, that can be booked by the hour, half day or full day.
What is your max capacity?
+Our three rooms are set up to accommodate 6, 10 and 12 delegates seated, or 28 as an entire venue.
Do you offer access to Wi-Fi?
+Yes, we have a dedicated fibre optic broadband line, and offer Wi-Fi free of charge.
Can you supply Catering?
+Yes, additional high quality catering can be arranged, from breakfast, lunch or canapés. Please send a request to our team via the link below and we will send you a menu and assist with your request. – info@w1vo.com
Do you offer any refreshments like tea, coffee & water?
+Your booking includes a serving of luxury Fortnum & Mason or Pukka tea, Illy coffee, Hildon mineral water & Border individually wrapped biscuits
What’s included in price?
+You will have sole use of the space you hire, plus we include a number of additional options FREE of charge…
A serving of luxury Fortnum & Mason or Pukka tea, Illy coffee, Hildon mineral water & Border individually wrapped biscuits, Wi-Fi, Flip chart & pens, AV technology with Samsung smart 4K TV screens inclusive of connectivity options, air conditioning, writing pads & pens.
What times are available to book?
+The standard opening times for bookings are hourly between 9.00am and 5.00pm, Monday to Friday. We are able to do alternative timings, including early mornings, late evenings and weekends available on request.
Do you have a reception or break out area to receive guests?
+Yes we do have a reception desk and break out area, available on request.
Book a meeting room in London today!
At W1 Virtual Office, we are dedicated to providing the ideal space for your meeting needs. Our rooms are available for hire by the hour, half or full day, depending on your needs.